Are you LMS- LearnShare & ComplianceWire systems??? Apply Now
Role: Software engineer, Sr. Software engineer, Sr. Developer, Sr. consultant
Skill: LearnShare & ComplianceWire systems
Notice period: Immediate to 60 Days
Location: Bangalore, chennai, HYD, Noida and Pune
Project type: support
- Minimum 6+ relevant Support experience in LMS LearnShare & ComplianceWire systems.
- Hands on experience with both systems including support activities like Application issues, Course issues, System entity uploads, assistance in Admin activities, Curriculums & User Groups, Reports, system customizations and application health check is needed.
- Good knowledge in Ticketing process (Acknowledge, investigate and resolve them within SLA). Also need to work with Business users to resolve their LMS issues. Hands on experience with SNOW tool.
- Experience with Change request cycle, resolving Incidents & service requests and Knowledge articles is needed.
- Knowledge of ComplianceWire & LearnShare System Configuration with experience to co-ordinate with Vendor for open issues.
- Good understanding of GxP and Release processes. Pharma/Life Science industry background is preferred.
- Good Communication and Customer Interaction Skills is needed to handle customer Globally.
- Good team player willing to work independently on shifts is a must.
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Alternative Mail ID
Thanks & Regards,
Think People Solutions Pvt. Ltd.
Email Id: Kunal@thinkpeople.in
Mobile: 8454094754 / 8390325173
Think People Solutions Private Ltd
Hiring for MNC
Contact Company:Think People Solutions Private Ltd